Donation Policy
We are committed to transparency, accountability, and ensuring every contribution reaches those who need it most. This policy outlines how your donations are managed and distributed for maximum impact.
How Your Donations Are Used
Every penny of your donation goes directly to those in need. Hayat Charity operates a 100% donation policy — all administrative and operational costs are covered separately, meaning your entire contribution funds life-saving work on the ground.
Transparency & Accountability
Trust is at the heart of everything we do. We hold ourselves to the highest standards of governance and financial management so you can give with complete confidence.
Financial Transparency
We maintain detailed records of all donations and expenditures. Our finances are regularly audited to ensure full compliance with legal and ethical standards.
Project Updates
We share regular updates on our projects including photos, stories, and impact reports so you can see exactly how your donations are making a difference.
Full Compliance
Hayat Charity adheres to all local and international laws and regulations governing charitable organisations, ensuring responsible and lawful operations.
Donation Refunds
If you have made an error in your donation or wish to request a refund, please contact us within 14 days of your donation. All refund requests will be reviewed and processed in accordance with our refund policy and applicable laws. Once a donation has been disbursed to a project on the ground, refunds may not be possible.
Data Privacy
We respect your privacy and are committed to protecting your personal information. Your data is used solely to process your donation and keep you informed about our work. We will never sell, share, or disclose your information to third parties without your explicit consent. Full details can be found in our Privacy Policy.
Contact Us
If you have any questions about our Donation Policy or how your contribution is being used, we would be happy to hear from you.